Virtual Support & Remote Diagnostics

Rainbow offers over-the-phone Technical Support & Remote Diagnostic service programs for Pitney Bowes Inserters by professional technicians, experienced in troubleshooting equipment and software. 

Immediate assessments and solutions result in higher production levels and lower machine down-times.

What it Looks Like

• 24/7 Availability 

• Over-the-phone, Secured Computer Sharing

• Observe, Diagnose, Troubleshoot, Solve

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What We Need

• Wireless or Landline Internet Access

• On-site Contact Person

• Embedded Windows 7,10 or XP Operating Systems

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What We Do

• Program Machines

• Install, Upload and Download Software

• Fix Quality Machine Problems

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Buy a block of time or unlimited services for Rainbow's over-the-phone Technical Support & Remote Diagnostic service programs.

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Choose a program that fits your needs.

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