SERVICE

​

Virtual Support &
Remote Diagnostics

​

Rainbow offers over-the-phone Technical Support & Remote Diagnostic service programs for BlueCrest/Pitney Bowes Inserters by professional technicians, experienced in troubleshooting equipment. Immediate assessments and solutions result in higher production levels and lower machine down-times.
 

virtual.png
cell phone.png

What It Looks Like

  • 24/7 Availability

  • Over-the-phone, Secured Sharing

  • Observe, Diagnose, Troubleshoot, Solve

PC icon.png

What We Need

  • Wireless or Landline Internet Access

  • On-site Contact Person

  • Embedded Windows 7, 10 or XP Operating Systems

Service.png

What We Do

  • Guided and Assist with Machine Fix

  • Program Machine