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SERVICE
Virtual Support &
Remote Diagnostics
Rainbow offers over-the-phone Technical Support & Remote Diagnostic service programs for BlueCrest/Pitney Bowes Inserters by professional technicians, experienced in troubleshooting equipment. Immediate assessments and solutions result in higher production levels and lower machine down-times.
What It Looks Like
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24/7 Availability
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Over-the-phone, Secured Sharing
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Observe, Diagnose, Troubleshoot, Solve
What We Need
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Wireless or Landline Internet Access
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On-site Contact Person
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Embedded Windows 7, 10 or XP Operating Systems
What We Do
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Guided and Assist with Machine Fix
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Program Machine
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