Virtual Support & Remote Diagnostics

Rainbow offers over-the-phone Technical Support & Remote Diagnostic service programs for Pitney Bowes Inserters by professional technicians, experienced in troubleshooting equipment. 

Immediate assessments and solutions result in higher production levels and lower machine down-times.

What it Looks Like

• 24/7 Availability 

• Over-the-phone, Secured Computer Sharing

• Observe, Diagnose, Troubleshoot, Solve

​​

What We Need

• Wireless or Landline Internet Access

• On-site Contact Person

• Embedded Windows 7,10 or XP Operating Systems

​

What We Do

• Program Machines

• Fix Quality Machine Problems

​

Buy a block of time or unlimited services for Rainbow's over-the-phone Technical Support & Remote Diagnostic service programs.

​

Choose a program that fits your needs.

​

​