Virtual Support & Remote Diagnostics

Rainbow offers over-the-phone Technical Support & Remote Diagnostic service programs for Pitney Bowes Inserters by professional technicians, experienced in troubleshooting equipment and software. 

 

Immediate assessments and solutions result in higher production levels and lower machine down-times.

What it Looks Like

  • 24/7 Availability 

  • Over-the-phone, Secured Computer Sharing

  • Observe, Diagnose, Troubleshoot, Solve

What We Need

  • Wireless or Landline Internet Access

  • On-site Contact Person

  • Embedded Windows 7,10 or XP Operating Systems

What We Do

  • Program Machines

  • Install, Upload and Download Software

  • Fix Quality Machine Problems

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Buy a block of time or unlimited services for Rainbow's over-the-phone Technical Support & Remote Diagnostic service programs.

Choose a program that fits your needs.

Rainbow Computer Technology                                HQ Direct            651-688-2600

980 Lone Oak Road, Suite 102                                   HQ  Fax               651-688-2601

Docks 1, 2 and 3                                                           Parts & Service   888-688-2602 

Eagan, MN  55121

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